Workforce Development Series

The Workforce Development Series is designed for anyone passionate about HR, employee engagement, and strengthening team culture. All sessions are free and virtual - register for as many as you’d like and share with your colleagues!

Check out the 2025-26 topics and register below. 

Reigniting Your SPARK - 26 Strategies to Jumpstart 2026!

Thursday, Dec. 4 | 11:30am - 12:30pm

Presented by Gail Lowney Alofsin | Speaker, Author, Adjunct Professor, Business Development Director

Hospitality thrives when teams feel valued, connected, and inspired—and it starts with YOU. Recruitment challenges, retention pressure, and burnout can all be countered by your energy, perspective, and leadership. This engaging session offers 26 practical strategies to reignite your purpose, positivity, and performance. Strengthen communication, connection, and collaboration across all levels of your team—and reignite your own spark in the process. It’s time to refresh, refocus, and re-energize for 2026. It’s GO time!
 
Register

Giving Feedback That Matters: Navigating Performance Conversations with Confidence

Wednesday, Dec. 10 | 1:00pm - 2:30pm

Presented by Alissa Parks, Consultant, Coach & Trainer, HRM Services

Whether you're a seasoned leader or new to managing others, delivering performance feedback, and especially having tough conversations, can be one of the most challenging parts of the job. This interactive 90-minute webinar is designed to equip participants with practical strategies to provide clear, constructive feedback and handle difficult discussions with empathy and effectiveness. We’ll explore real-life scenarios, practice key phrases, and offer tools you can use right away. 
 
Register

Real-World Hospitality Insurance Claims: Lessons from the Field

Tuesday, Dec. 16 | 2:00pm - 3:00pm

Presented by Mitchell Pies, Broker, Leavitt Recreation & Hospitality Insurance

Through real-world claims case studies from the resort and hospitality industry, this webinar will help owners and operators identify common coverage gaps that can lead to costly losses. Participants will learn how to recognize potential exposures before they become claims and discover proven best practices to strengthen their insurance programs and risk management strategies. You’ll leave with practical insights to protect your property, your guests, and your bottom line.


Register

Next-Gen Recruiting: How AI Is Redefining the Search for Top Talent

Thursday, Dec. 18 | 2:00pm – 3:00pm
Presented by Adam Robinson, Co-Founder & CEO, Hireology
We’ve all heard the headlines... AI is coming for our jobs, AI will replace recruiters, AI is the future of hiring. In reality, AI isn’t replacing hospitality professionals; it’s empowering them. This session cuts through the hype to show how hotels are using AI to streamline repetitive tasks like writing job descriptions, personalizing outreach, automating follow-ups, and scheduling interviews so you can focus on building genuine relationships with candidates. Hear real examples from hospitality brands and leave with practical tools to hire smarter, faster, and more humanly. Discover how AI can help your team thrive in the future of hospitality hiring.

 
Register

Leading Change with HEART: Building Resilience in Hospitality Teams Through Uncertainty

Tuesday, January 13th | 11:00am - 12:30pm

Presented by Rachel Roth, Inn Proprietor & Workplace Well-Being Consultant

The hospitality industry is navigating unprecedented change as guest expectations, staffing challenges, technology integration, and economic pressures collide all at once. The result? More than half of workplace changes are failing, and poor change management has become the leading cause of burnout. In this 90-minute session, discover a neurologically informed approach to leading through change using the HEART framework—Honoring feelings, Engaging purposefully, Appreciating strengths, Reaching out, and Taking tiny steps—to help your teams adapt and thrive.

Register

 
TBA