Workforce Development Series
The Workforce Development Series is designed for hospitality leaders who are passionate about strengthening their teams, improving employee engagement, and building a positive workplace culture. These virtual sessions bring together industry experts to share practical strategies on leadership, hiring, performance management, and workforce trends impacting hospitality today. Recordings from the most recent sessions are available below.
About the Series
- Virtual educational sessions led by hospitality and industry experts
- 60–90 minute sessions designed for busy hospitality leaders
- Focus on leadership, HR, hiring, and workforce trends in hospitality
- Free for NEIRA members
2025-26 Session Recordings
On-Demand Learning for Hospitality Leaders
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Reigniting Your SPARK - 26 Strategies to Jumpstart 2026! Presented by Gail Lowney Alofsin | Speaker, Author, Adjunct Professor Hospitality thrives when teams feel valued, connected, and inspired. In this session, Gail Lowney Alofsin shares 26 practical strategies to help leaders reignite energy, strengthen communication, and build more engaged teams heading into the new year.
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Giving Feedback That Matters Presented by Alissa Parks, Consultant, Coach & Trainer, HRM Services Delivering feedback—especially in difficult conversations—can be one of the most challenging parts of leadership. This session provides practical techniques, language, and real-world scenarios to help managers deliver clear, constructive feedback with confidence and empathy.
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Real-World Hospitality Insurance Claims Presented by Mitchell Pies, Broker, Leavitt Recreation & Hospitality Insurance
Through real claims examples from the hospitality industry, this session explores common coverage gaps and costly risks operators face. Learn how to identify exposures before they become claims and strengthen your property’s insurance and risk management strategies.
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Next-Gen Recruiting: How AI Is Redefining the Search Presented by Adam Robinson, Co-Founder & CEO, Hireology
AI is transforming how hotels recruit and hire—but it’s not replacing hospitality professionals. This session explores how AI tools can streamline tasks like writing job descriptions, automating outreach, and scheduling interviews so leaders can focus on building stronger candidate relationships. |
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The Accountability Advantage: Five Proven Steps to Build a Culture of Trust, Ownership, and Results Presented by Quendrida Whitmore. Leadership Coach & Founder, Quendrida Whitmore Coaching & Consulting
In today’s hospitality environment, unclear expectations and inconsistent accountability can lead to burnout and performance gaps. This session introduces a practical five-step framework to help leaders build a culture of ownership, clarity, and stronger team performance.
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More Workforce Sessions ComingWe will announce the next workforce development series later this year. |